Privacy Policy

Last updated: 26 March 2026

This policy explains how Ahoy! Ltd ("we", "us", "our") collects and uses personal data when you purchase or use I Am Work Ready. We take your privacy seriously and will only use your data as described here.

Who We Are

I Am Work Ready is a product of Ahoy! Ltd, a company registered in England and Wales. Our contact address for data matters is: [email protected]

What Data We Collect

We collect the following personal data when you make a purchase:

Email address — provided during checkout via Stripe
Name — provided during checkout (optional)
Payment information — processed entirely by Stripe; we never see or store your card details
School or organisation name — if you provide it during checkout

We do not collect data from the students who use the course materials. The modules are delivered as downloadable files, not as an online platform.

How We Use Your Data

We use your personal data for the following purposes:

Order fulfilment — sending you your download link and purchase confirmation
Customer support — responding to queries about your purchase
Licence management — verifying your licence if required
Legal compliance — maintaining records as required by law (e.g. for tax purposes)

We do not use your email address for marketing without your explicit consent.

Legal Basis for Processing

We process your data on the following legal bases under UK GDPR:

Contract performance — processing your purchase and delivering your order
Legal obligation — retaining records as required by HMRC and other regulatory bodies
Legitimate interests — providing customer support and managing licences

Data Sharing

We share your data with the following third parties only as necessary:

Stripe — payment processing. Stripe is our payment processor and handles all card data. See Stripe's Privacy Policy.
Email service providers — for transactional emails (order confirmations, download links)

We do not sell your personal data to any third party.

Data Retention

We retain your personal data for the following periods:

Purchase records — 7 years from the date of purchase (required by HMRC for tax purposes)
Customer support communications — 2 years from last contact
Marketing consent records — until you withdraw consent or 3 years from last activity

Cookies

We use cookies on this website. See our Cookie Policy for full details.

Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right of access — you can request a copy of the data we hold about you
Right to rectification — you can ask us to correct inaccurate data
Right to erasure — you can ask us to delete your data (subject to legal retention requirements)
Right to restriction — you can ask us to limit how we use your data
Right to portability — you can request your data in a portable format
Right to object — you can object to processing based on legitimate interests

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

Complaints

If you are unhappy with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by email if we hold your contact details. The "last updated" date at the top of this page will always reflect the most recent version.

Contact

For any questions about this privacy policy or your data: [email protected]